Terms of Use

1. Acceptance of Terms

By accessing or using the Love by Notes application ("App"), operated by Ax Hill Tecnologia da Informação LTDA ("Company"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of the Terms, you may not access the App.

2. Description of Service

Love by Notes is a platform designed for couples to store and share their love memories, including the ability to upload images and write letters.

3. User Accounts

3.1. To use certain features of the App, you must create an account.

3.2. You are responsible for maintaining the confidentiality of your account information.

3.3. You are responsible for all activities that occur under your account.

4. User Content

4.1. You retain all rights to the content you upload to the App.

4.2. By uploading content, you grant the Company a non-exclusive, worldwide, royalty-free license to use, store, and display your content for the purpose of providing and improving the App.

5. Acceptable Use

5.1. You agree not to use the App for any unlawful or prohibited purpose.

5.2. You agree not to upload any content that infringes on the rights of others or violates any laws.

6. Service Plans and Payments

6.1. The App offers both free and paid plans.

6.2. The free plan has certain usage limits.

6.3. Paid plans offer expanded limits and features.

6.4. Prices for paid plans are available in USD and BRL.

6.5. Payment terms and conditions will be provided at the time of purchase.

7. Cancellation and Refund Policy

7.1. Users can cancel their subscription at any time. Upon cancellation, access to Premium features will continue until the end of the current billing period.

7.2. Refunds may only be requested within 7 days of the initial subscription purchase.

7.3. Refunds will not be granted after the 7-day period or for any subsequent renewal payments.

8. Account Inactivity and Termination

8.1. If a user has not logged into their account for a period of 6 months and is not subscribed to any Premium plan, Love by Notes reserves the right to delete all account data and terminate the account.

8.2. Users will be notified via their registered email address before any such action is taken.

9. Intellectual Property

The App and its original content, features, and functionality are owned by Ax Hill Tecnologia da Informação LTDA and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

10. Termination

We may terminate or suspend access to the App warning if you violate these Terms. Upon termination, your right to use the App will cease immediately. If the content you uploaded is in agreement with the Terms, you can request a copy of your data.

11. Limitation of Liability

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the App.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Governing Law

These Terms are governed by Brazilian law. Disputes arising will be resolved exclusively in the courts of Brazil.

14. Contact Us

For any questions regarding these Terms, please contact us at hey@lovebynotes.com.

Last updated: 2024/09/26